Take control of your voice infrastructure
A drop-in, NetSapiens-compatible adapter, so you control the infrastructure without changing how your platform calls it. Bring your own STT/TTS provider (Deepgram, Azure, or our own Teagram backend), deploy on-premise or in your preferred cloud, and pay that provider directly. No middleman markups.
Voice features you control
TTS, transcription, voicemail-to-text, and sentiment analysis through one NetSapiens-compatible API. For NetSapiens providers, integrate with a simple configuration change. For other platforms, we handle the integration. You bring your own STT/TTS provider and own that vendor relationship. Usage is billed by them, not us.
Text to Speech (TTS)
TTS transforms typed text into audible speech. It eliminates the need for users to record messages and greetings.
Use cases:
Streaming Speech to Text (SSTT)
SSTT is a speech recognition service. It allows for mid-call speech detection, commonly used in auto attendants.
Use cases:
Voicemail Transcription
Voicemail Transcription renders voice messages into text, so users can quickly read the voicemail rather than listening to it.
Use cases:
Call Recording Transcription
Call Recording Transcription is the conversion of audio into plain text, enabling easy review, search, and analysis of conversations.
Use cases:
Sentiment Analysis
Sentiment Analysis interprets text into qualitative terms (neutral, positive, or negative) and quantifies them.
Use cases:
Text to Speech (TTS)
TTS transforms typed text into audible speech. It eliminates the need for users to record messages and greetings.
Use cases:
Streaming Speech to Text (SSTT)
SSTT is a speech recognition service. It allows for mid-call speech detection, commonly used in auto attendants.
Use cases:
Voicemail Transcription
Voicemail Transcription renders voice messages into text, so users can quickly read the voicemail rather than listening to it.
Use cases:
Call Recording Transcription
Call Recording Transcription is the conversion of audio into plain text, enabling easy review, search, and analysis of conversations.
Use cases:
Sentiment Analysis
Sentiment Analysis interprets text into qualitative terms (neutral, positive, or negative) and quantifies them.
Use cases:
Text to Speech (TTS)
TTS transforms typed text into audible speech. It eliminates the need for users to record messages and greetings.
Use cases:
Streaming Speech to Text (SSTT)
SSTT is a speech recognition service. It allows for mid-call speech detection, commonly used in auto attendants.
Use cases:
Voicemail Transcription
Voicemail Transcription renders voice messages into text, so users can quickly read the voicemail rather than listening to it.
Use cases:
Call Recording Transcription
Call Recording Transcription is the conversion of audio into plain text, enabling easy review, search, and analysis of conversations.
Use cases:
Sentiment Analysis
Sentiment Analysis interprets text into qualitative terms (neutral, positive, or negative) and quantifies them.
Use cases:
Text to Speech (TTS)
TTS transforms typed text into audible speech. It eliminates the need for users to record messages and greetings.
Use cases:
Streaming Speech to Text (SSTT)
SSTT is a speech recognition service. It allows for mid-call speech detection, commonly used in auto attendants.
Use cases:
Voicemail Transcription
Voicemail Transcription renders voice messages into text, so users can quickly read the voicemail rather than listening to it.
Use cases:
Call Recording Transcription
Call Recording Transcription is the conversion of audio into plain text, enabling easy review, search, and analysis of conversations.
Use cases:
Sentiment Analysis
Sentiment Analysis interprets text into qualitative terms (neutral, positive, or negative) and quantifies them.
Use cases:
The Teaspoon advantage
Service providers stuck with vendor-controlled infrastructure face middleman markups, limited flexibility, and security concerns they can't address. Teaspoon puts you back in control.
Your Infrastructure, Your Terms
Deploy on-premise or in your preferred cloud environment. Voice Services is the NetSapiens-compatible adapter, not the transcription engine: bring your own contract with Deepgram, Azure, or our own Teagram backend, and pay that provider directly for usage. Direct relationships mean no middleman markups.
Enhanced Security & Control
Improved hardening and reduced attack surface with infrastructure you control. Opt out of model improvement programs. Security issues proactively resolved, not waiting on vendor timelines.
Performance & Agility
- Lower latency with local processing and optimized infrastructure
- Accelerated feature development velocity without waiting on vendor roadmaps
- Deep customization, configurable from the domain level down to individual users
- Improved multilingual support that handles multiple spoken languages within a single call
Strategic value beyond cost savings
Owning your voice infrastructure delivers benefits that extend far beyond simple cost savings. It's about shaping your future as a service provider and offering capabilities your competitors can't match.
Offer voice features your competitors can't match. Tailor AI to your customers' specific needs.
- Customize for regional dialects and industry-specific terminology
- Create bespoke customer experiences that set you apart
- Ship features on your timeline, not a vendor's roadmap
Request a DemoBuild internal AI expertise. Reduce reliance on third-party vendors. Control your technology roadmap.
- Own your voice technology evolution instead of renting it
- Develop capabilities that become core competencies
- Eliminate surprise pricing changes and forced migrations
Partner With UsTransform a cost center into a profit driver. Offer AI services to your enterprise customers.
- White-label voice intelligence for your enterprise customers
- Offer premium analytics and insights as upsells
- Increase ARPU with voice-powered add-ons
Explore PartnershipCut middleman markups. Bring your own contracts. Run leaner.
- Direct vendor relationships eliminate markup layers
- Leverage existing enterprise contracts you've already negotiated
- Lower latency from local processing reduces compute costs
Get a QuoteDifferentiate Your Platform
Offer voice features your competitors can't match. Tailor AI to your customers' specific needs.
- Customize for regional dialects and industry-specific terminology
- Create bespoke customer experiences that set you apart
- Ship features on your timeline, not a vendor's roadmap
Future-Proof Your Business
Build internal AI expertise. Reduce reliance on third-party vendors. Control your technology roadmap.
- Own your voice technology evolution instead of renting it
- Develop capabilities that become core competencies
- Eliminate surprise pricing changes and forced migrations
New Revenue Streams
Transform a cost center into a profit driver. Offer AI services to your enterprise customers.
- White-label voice intelligence for your enterprise customers
- Offer premium analytics and insights as upsells
- Increase ARPU with voice-powered add-ons
Reduce Operating Costs
Cut middleman markups. Bring your own contracts. Run leaner.
- Direct vendor relationships eliminate markup layers
- Leverage existing enterprise contracts you've already negotiated
- Lower latency from local processing reduces compute costs
Simple setup. Powerful outcomes.
Getting started with Voice Services is fast and flexible. Whether you're new to voice intelligence or already working with an AI vendor, our team manages the setup and integration process.
Connect
Reach out to get started. We'll assess your needs and outline the ideal configuration.
Integrate
Our team manages all configurations and integrations behind the scenes.
Go Live
Start using text-to-speech, transcription, and sentiment analysis in your workflows.