Steeping your voice data into perfect insights
We're building AI-native analytics platform that transforms conversations into actionable intelligence. From compliance monitoring to performance insights, we help managers make smarter decisions faster and we're looking for partners to build it with us.
From Conversations to Intelligence in Minutes
Your call center generates thousands of conversations daily. But raw transcripts aren't enough. We're building AI-powered analytics that extracts deep insights from every interaction—monitoring compliance, tracking sentiment, identifying training opportunities, and forecasting demand. Partner with us to build the analytics layer your team needs.
Let Intelligence Steep Through Every Layer
AI layer processes your data beyond transcription—it understands your needs. From compliance monitoring to performance forecasting, we extract the insights that matter most to call center managers and operations leaders.
Sentiment Analysis at Scale
Detect customer satisfaction, frustration, and sentiment shifts in real time. Know when calls need immediate attention before they become problems.
Compliance & Quality Monitoring
Automatically flag restricted keywords, policy violations, and profanity. Stay compliant without manually reviewing every call.
Performance Intelligence
Identify coaching opportunities, training gaps, and top performer patterns. Turn call data into actionable feedback loops for your team.
Forecasting & Demand Planning
Analyze call volume trends over time to optimize staffing levels. Reduce costs while maintaining service quality.
Speaker Diarization & Insights
Track who said what with multi-speaker detection. Understand agent-customer dynamics and conversation flow.
Custom Analytics Dashboards
Build the views that matter to your business. Filter by time, agent, sentiment, keywords, or custom tags—all in one unified platform.
Intelligence Brewed for Every Team
We're building AI-powered voice analytics for call center managers, compliance officers, and operations leaders. From quality monitoring to workforce forecasting, we help teams turn conversations into competitive advantages.
Reduce Management Overhead and Scale Supervision
Supervise more agents with less effort. Our AI automatically monitors call quality, flags issues, and surfaces coaching opportunities—so you can focus on strategic improvements instead of manual reviews.
- Automated quality scoring for every call
- Real-time alerts for escalations or violations
- Agent performance benchmarking and trends
- Training gap identification with AI recommendations
Monitor Compliance Without Manual Audits
Stay ahead of regulatory requirements with automated compliance monitoring. Detect policy violations, restricted language, and data privacy breaches across 100% of your calls—not just a random sample.
- Keyword and phrase detection for compliance rules
- Profanity and restricted language flagging
- Automatic audit trail and reporting
- Custom compliance rule builder
Optimize Staffing with Predictive Insights
Forecast call volume, identify peak demand periods, and right-size your team with AI-powered analytics. We turn historical call data into actionable workforce planning and cost optimization strategies.
- Call volume forecasting and trend analysis
- Peak time identification for staffing optimization
- Cost-per-call tracking and efficiency metrics
- Multi-location performance comparison
Intelligence That Pours Into Your Workflow
With expertise in data integration, we ingest voice data from your call platforms, process it through our AI analytics layer, and deliver insights directly into your existing systems or native integrations. No need to rebuild your stack!
CRM Systems
Salesforce, HubSpot, Zendesk
Call Center Platforms
Twilio, RingCentral, Five9
Workforce Management
When I Work, Deputy
Custom Integrations
API & Webhooks
Ready to Build the Future of Call Analytics Together?
We're looking for call center teams to partner with us as we build this platform. Get direct influence on features, early access to cutting-edge AI analytics, and help us build what your team actually needs.