Farm
The coverage ends at the gate.
Acres do not sit under towers, and the season does not wait for one. From the cab, the barn or the machine shed, the box hears and speaks on its own, and the record stays where the work happened.
The site has no signal. The agent answers anyway.
Teaport is a box at the site, and the agent lives in it: the hearing, the voice, the memory and the skills, none of it waiting on a connection. The thinking runs wherever a link reaches, and on the days none does, the model runs on the site too.
Three places cloud voice does not reach.
The work cannot pause for a tower: the shed, the line, the season. A box at the site takes the network out of the critical path. Hearing and speech are local; the brain sits wherever a link reaches, and on the days none does, it sits on the site.
Factory floor
The hall eats signal. Some lines are shut on purpose.
Steel halls, radio noise, cells that are air-gapped by policy. The box sits on the line’s own network and speaks with whoever is standing at it. None of it needs the internet for the conversation to happen.
Construction
The office moves. The voice moves with it.
A site has power this month and coverage next month, sometimes neither. The box travels with the trailer and comes up the same on the next lot, because what it knows is the site, not a data center.
It answers the phone, too.
The box registers on the phone system the site already runs, the way one more handset would. It takes an extension. It answers, holds, transfers, takes a message. The transfer is the phone system's own dialplan doing what a transfer does, not a bot's best guess, and a message lands wherever the system already sends them.
The calls that decide jobs come when nobody is beside the phone: six in ten calls to small firms go unanswered, and eight in ten callers who reach a voicemail leave none. The box is the extension that is always at its desk. The answering services meter by the minute, some near two dollars; the per-call ones run about ten. The box was bought once. Nothing here bills by the minute.
- 6 in 10calls to small firms go unanswered
- 8 in 10who reach voicemail leave none
- ~$2/minmetered answering services
- ~$10/callper-call services
- oncethe box. nothing bills by the minute.
One box. Any brain.
The box is the part that repeats. One piece of hardware, installed the one way, at a barn, a line or a trailer. What thinks behind it is a decision the operator keeps: a model on the box, a model in the company rack, a hosted model over whichever link holds. None of that changes the box.
When a better model arrives, it is a configuration change. The sites keep their ears, their voice and their logs; the thinking moves. A hundred sites can run a hundred brains or one, and the answer may differ from the barn to the line and change on a Tuesday.
Teaspoon builds the box and the voice in it. The brain stays yours to choose, and the choice stays open. That is the arrangement, and it is the same on every site.
How a site happens.
One side of the site fence already runs the ground. The other side arrives as a box, a voice and a license.
The partner brings
- The site, and the rules of the room
Where the link fails and why, and what may be said, recorded and kept there. Policy is a local matter; the box follows it, it does not write it.
- Hands on site
An operator or an integrator who owns the deployment, the same way the rest of the site is owned. Sometimes the equipment dealer the farm already buys through. We work through the people who already hold the keys.
Teaspoon brings
- The box
The voice loop as hardware: hearing, speech, and the wiring between them, running with no internet in the path. One unit per site, installed where the work is.
- The engine, and the choice of brain
Speech in and speech out run on the board, and the agent runs there with them, memory included. Whatever thinks behind it is nominated per site, and swappable when a better model lands.
- The license
Commercial use runs on a written license. What it covers and what it costs are part of the first conversation.
Contact us.
Tell us where the link fails and what the voice is for. If a box answers it, we will say what a first site takes. If none does, we will say that instead.
Deployments need a written license. That is part of what we work out on the first site, not a hurdle in front of it.
License
Free for you. Licensed for organizations.
The engine is free for personal use by individuals under the Teaport Engine License 1.0. Organizations, and any commercial use of the engine, need a separate written license. The brain, built on Pipecat, ships under plain MIT. To license the engine, write to stefano@teaspoon.tech.